Discover how I can help
Professional Virtual Assistance Services
From administration and customer support to project management and social media, we streamline your operations so you can focus on growth. Explore our full range of services below.
My Services
What I Can Do For You
I provide flexible, professional virtual assistance across administration, customer support, marketing, sales, finance, research, HR, and specialised tasks plus dedicated services in travel, project administration, and social media.

Administrative Tasks
Data entry, record keeping, proofreading, travel arrangements, and relocation coordination.

Customer Support
Responding to queries, managing complaints, escalations, and sending follow‑ups or thank‑you emails.

Marketing Support
Social media management, content creation (blogs, newsletters), and simple marketing design.

Sales Assistance
Following up with potential clients, creating proposals and quotes, and managing CRM updates.

Financial Assistance
Expense tracking, budget management, and SARS audit administration support.

Research
Finding suppliers, researching partnerships, and competitor analysis.

HR Support
Onboarding new employees and managing records such as leave and training.

Specialised Tasks
Transcription services and other specialised support tailored to your needs.
I have a variety of packages available
choose the one that best fits your business needs.
Monthly Retainer
Ideal for businesses needing consistent support with administration, customer service, or project tasks. Best for those who want predictable hours and discounted rates for larger packages.
Monthly Non‑Retainer
Perfect for startups or consultants who need occasional help but don’t want long‑term commitments. Flexible and straightforward, with clear hourly limits.
Testimonials
What My Clients Say About Me
LINDA DUNKLEY
Tersia is an asset to any team – she is communicative, reliable and diligent. Once a task has been handed over you can be guaranteed that this will be delivered – you never need to follow up! She is a breath of fresh air 🙂
Managing Director – Cloud 9 Services
DR CARINDA VAN DER MERWE
Thank you so much for all your assistance with the capturing and reconciliation of the KinetiCare accounts. I genuinely appreciate the care and attention to detail that you put into the bookkeeping process. Your support and willingness to follow up on outstanding items make a tremendous difference, and I am very grateful for all your help.
Chiropractor – KinetiCare Chiropractic, Midstream Hill Medical Park
ROB KATZ
“I found Tersia to be very timeous, honest and hardworking and was not afraid to participate in activities and tasks not directly involved in her day-to-day responsibilities. These tasks were completed to a very high level of competency.”
Former Group CEO – Peregrine SA Holdings Limited
MIKE WOOD
Tersia has made an unbelievable impact by putting time back into my day, allowing me to stay on top of important items while she takes care of the mundane tasks I’ve never managed to find the time to get to. Her role in keeping our management team on track with various minute taking, following up on action items and stepping in to help when required has been a huge help to the success and improvement of our business as a whole. In a nutshell – Tersia has allowed us to focus on our strengths.
Managing Director, Apio Wealth
MIKE LLEDO
“It is rare because of labour law implications that I will give a reference unless in exceptional circumstances, as is this. We went through the “growing pains” of an entrepreneurial business, but with strong professional practices given one of our shareholders was a meaningful audit advisory business. We established a national footprint. We recruited consistently. We dealt with numerous stakeholders whether they were Regulators, Professional bodies, Shareholders, and employees. All of this required someone who could deal professionally with not only the typical professional assistant duties, but Human Resources, Stakeholder management, national conferences, project management, Executive and Board meetings, national contracts, mergers, acquisitions, clients at every level… i.e. Building a respected business with all the associated challenges and stresses.”
Former CEO – Consolidated Financial Planning
MELISSA NICHOLSON
“Tersia has completed a 3-month intensive International Virtual Assistant coaching program with me. As the CEO of The VA Coach, I coach and mentor multiple woman globally and Tersia has stood out as one of the most amazing mentees I have worked with. She is dynamic, tenacious, detail-oriented and for the lack of a better word fantastic! All mentees are required to perform hundreds of tasks throughout the coaching program, in preparation of working locally and internationally. Tersia was always timeous, friendly and all tasks performed were always above and beyond what was expected. Any startup would be fortunate to have the likes of Tersia assisting them with their business. ”
CEO & International Virtual Assistant Coach
MARYLOU GREIG
“Gleason Publication used the services of yes2day Virtual Assistance for over 12 months to do the social media posting for our newsletters for DealMakers and Without Prejudice. It is my pleasure to recommend Tersia, whose work was professional and timeous throughout.”
Co-Founder, Director & Editor – Gleason Publications
LINDA SMITH
“Tersia was employed part time to complete administrative tasks for Care for Education, a non-profit organisation working with Early Childhood Development and Foundation Phase teaching. Tersia designed, populated, and collated data that was collected from various research tools for our project work. She was dedicated, time-efficient and professional in all the tasks she completed and was an effective contributor to our delivery goals. I am happy to have had the opportunity to work with Tersia and will comfortably recommend her services.”
Programme Manager – Care for Education
PETER CERUTI
“Dear Tersia, Once again I must thank you for the assistance you provide to my business; I am so glad I decided to use your services. You have taken all the worry and stress out of getting things processed and finalised. I can now send you a request and forget about it, knowing it will be done correctly and in time.”
Executive Financial Advisor – Momentum
NATASJA NORVAL
Tersia Heymans from yes2day Virtual Assistance is noteworthy! She is organised, efficient, and always goes above and beyond to support my business. I highly recommend her services to anyone in need of a reliable virtual PA.
CEO, Evolution Wealth
RINA SMITH
“I highly recommend Tersia as a virtual assistant. Her keen attention to detail, approachable manner, and well-organised support helped ease the pressures of our relocation. She made a meaningful difference to the experience for me and my family.
SALOMé MEYER
A dedicated, attention to detail service that always comes with a smile and a lot of expertise. A worthwhile investment to make that saves you hours and additional expenditure.
Cancer Alliance Chairperson: Exco Member